Packages & Pricing

How do I downgrade back to a free package?
Unless you are on a custom package, Business package or Enterprise package, you can downgrade to a free package at any time. If you are on a self-servic...
Sun, 27 Jan, 2019 at 9:45 AM
I've hit an hourly apiRequests limit, what does this mean?
This means you've sent enough API Requests within the last hour (which is calculated from :00 - :00 e.g. 8:00- 9:00) to surpass your limit or hit a war...
Tue, 12 Feb, 2019 at 4:46 PM
I've hit a max rate apiRequests limit, what does this mean?
This means you've sent enough API Requests within the last second to surpass your limit or to be warned about your usage.  API requests are all REST AP...
Tue, 12 Feb, 2019 at 4:49 PM
I've hit an hourly/monthly messages limit, what does this mean?
This means you've sent enough messages within the last hour (which is calculated from :00 - :00 e.g 08:00-09:00) or month to surpass your limit or hit ...
Wed, 13 Feb, 2019 at 10:02 AM
I've hit a connection limit, what does this mean?
This means you've had enough concurrent connections to surpass your limit or hit a warning.  Connections are counted for each instance of the Ably libr...
Wed, 13 Feb, 2019 at 10:15 AM
I've hit a channels limit, what does this mean?
This means you've had enough concurrent channels to surpass your limit or hit a warning.  Your channels peak is the maximum number of channels active a...
Wed, 13 Feb, 2019 at 10:17 AM
I've hit a max rate messages limit, what does this mean?
This means you've sent enough messages within the last second to surpass your limit or to be warned about your usage. Messages include most actions wit...
Tue, 12 Feb, 2019 at 12:02 PM
I've hit a max rate Token requests limit, what does this mean?
This means you've sent enough Token requests within the last second to surpass your limit or to be warned about your usage.  Token requests are made by...
Wed, 13 Feb, 2019 at 10:20 AM
I've hit an hourly/monthly token request limit, what does this mean?
This means you've sent enough token requests within the last hour (which is calculated from :00 - :00 e.g. 08:00-09:00) or month to surpass your limit ...
Wed, 13 Feb, 2019 at 10:21 AM
I've hit a max rate limit for reactor, what does this mean?
This means you've sent enough events through Reactor within the last second to surpass your limit or to be warned about your usage.  There are two type...
Wed, 13 Feb, 2019 at 10:25 AM