SLA & Uptime Guarantees

Refunds if 100% service uptime not achieved
Ably uniquely is able to offer our Business and Enterprise customers a 100% uptime SLA guarantee with our paid Self-service customers being entitled to a 99...
Thu, 7 Mar, 2019 at 8:56 PM
Ably's uptime guarantee
Ably is designed from the ground up so that customers can legitimately expect 100% uptime. We offer a range of uptime SLAs to our customers ranging from 99...
Wed, 22 Jan, 2020 at 12:34 PM
I'm experiencing service disruption but the status site says that there isn't any downtime - why?
Firstly, we're sorry that you're experiencing disruption. If there is an incident ongoing, please have a look at the current incidents for informa...
Thu, 7 Mar, 2019 at 8:55 PM