Customers who sign up to free or paid packages on Ably are setup with an account.  Any limits in place relating to your package such as a maximum number of concurrent connections or messages per month are counted at an account level.  


An account therefore has:

  • A single subscription package or free package that determines how many messages and connections are permitted
  • One or more users who are assigned to the account, with at least one account owner
  • One or more apps
  • Usage statistics aggregated up from all the apps within the account

Each app has:
  • Usage statistics for the app
  • A set of API keys 
  • A set of namespace rules
  • Settings for the app


Find out how to view your account dashboard or app dashboard.