Ably Helpdesk

Packages & Pricing 11

• What happens if I exceed my package connection or message limits?
• Do you charge for encrypted TLS connections?
• How does Ably count peak connections?
• How does Ably count messages?
• Do you have any connection, message, rate or other limits on accounts?

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SLA & 100% Uptime Guarantee 2

• Refunds if 100% service uptime not achieved
• 100% uptime guarantee

Enterprise packages 3

• Do you support custom CNAME endpoints?
• Do you support white-label browser libraries?
• Do you support dedicated isolated clusters?