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Account billing and packages
Packages & Pricing
13
What happens if I exceed my package connection or message limits?
Do you charge for encrypted TLS connections?
How does Ably count peak connections?
How does Ably count messages?
Do you have any connection, message, rate or other limits on accounts?
See all 13 articles
SLA & 100% Uptime Guarantee
2
Refunds if 100% service uptime not achieved
100% uptime guarantee
Enterprise packages
5
Do you support custom CNAME endpoints?
Do you support white-label browser libraries?
Do you support dedicated isolated clusters?
Do you have an option to keep my data in Europe?
Do you have an option to keep my data in America?
Charges
2
How will charges from Ably appear on my credit card statement?
Where can I find a copy of my invoices?
