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Account billing and packages
Packages & Pricing
What happens if I exceed my package connection or message limits?
Do you charge for encrypted TLS connections?
How does Ably count peak connections?
How does Ably count messages?
Do you have any connection, message, rate or other limits on accounts?
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SLA & 100% Uptime Guarantee
Refunds if 100% service uptime not achieved
100% uptime guarantee
Do you support custom CNAME endpoints?
Do you support white-label browser libraries?
Do you support dedicated isolated clusters?
Do you have an option to keep my data in Europe?
How will charges from Ably appear on my credit card statement?
Where can I find a copy of my invoices?